EasyShare Privacy Policy


Dear User,
vivo Mobile Communication Co., Ltd. and its global subsidiaries (hereinafter referred to as "vivo", "we", "us", or "our") respect your privacy and will do our best to protect your personal information. The EasyShare Privacy Policy ("this Policy") applies to the collection, processing, storage, transmission, and protection of user information during use of the EasyShare app (this app and its related contents are collectively known as "this Service"). Please read, understand, and agree to this Policy before using this Service. You are particularly reminded to read the content in bold.
By using this Service, you have read, agreed to, and accepted all the terms in this Privacy Policy. We shall use and protect your information for the necessity and efficiency of providing this Service in accordance with the requirements of this Privacy Policy.

1. Transmission of user content
(1) You acknowledge that this Service is used to transmit contacts, SMS messages, call logs, calendars, apps, notes, images, music, videos, recordings, settings, and other content supported by this Service (collectively referred to as "user content") on this device to another authorized device in a face-to-face manner.
(2) When you transmit a certain type of user content (for example, photos on your device) for the first time, we will ask for your pre-authorization to access this content.
(3) Some user content will be displayed on the interface of this Service in the form of images, abstracts, or other tangible forms. The content to be displayed will be randomly generated and updated based on the user content stored on your device.
(4) User content can only be transmitted to a specific device authorized to receive it on a single occasion of transmission. We will only help transmit user content from one device to another, and will not collect it from you or receive, obtain, process, or use it in any form.

2. Information we collect
(a) Your device information: When you use this Service on a certain device, we may collect specific information from this device, including the IMEI and/or other device identifiers, device model, device name, and system version. Such information is used to quickly determine errors, provide you with a functional feedback feature, and determine the version and model of your device to make timely product optimizations and provide update prompts or an auto-update service.
(b) IP address: When you use Web Share and other related functions, we need to collect your IP address as required to enable the function, and shall use such information for LAN connection and server verification purposes. We will only collect such information when you use relevant functions.
(c) MAC address: When you use the Multi Screen function and connect by searching for the PC, we need to collect the MAC address of your device (such information will only be used on your device and will not be uploaded to the server).
(d) Your log information: During your use of this Service, we will collect the log information generated by this Service, including but not limited to usage duration, data size transmitted, data type, and the package name of the specified app (if applicable). The log information we collect from you will only be used to provide the basic services and analyze any existing and potential issues during your use of this Service. It will not identify you.
(e) Your operational information: When your device is connected to a Wi-Fi network or any other free network, we will collect information about your operations with this Service from time to time, including but not limited to page redirects and operations such as tapping, setting, and exiting the app. Operational information will be used to track and analyze the user's operation of the Service, so that we can optimize our products and services and improve user experience. We shall not use this information to refer to or identify specific individuals, nor shall we conduct any intention judgment or behavioral analysis on it.

3. Permissions
This Service requires some device permissions to enable its functions. See the specific permissions and the authorization purposes below:
(a) Bluetooth/Wi-Fi: The Bluetooth/Wi-Fi permission is required to discover and pair devices.
(b) Network: The network permission is required to update or upgrade the Service version.
(c) Enabling/disabling the mobile network: When using the Phone Clone function, you need to establish a hotspot connection. To avoid data consumption by the authorized device, we may disable the mobile network of your device.
(d) Location: The location permission is required to obtain your phone's MAC address for Bluetooth and Wi-Fi discovery.
(e) SMS/Contacts/Call logs: When using the Phone Clone function, you need to enable read/write access to your SMS/contacts/call logs to transmit such content between devices and remove duplicates.
(f) Audio recording: When using the Screen Mirroring function, you need to enable the audio recording permission to record screen sound and mirror it in real time (ambient sound cannot be recorded).
(g) Screen recording: When using the Screen Mirroring function, you need to enable the screen recording permission to record the screen and mirror it in real time.
(h) Camera: When scanning the QR code to establish device connection and transmit content, or setting your profile picture by taking a photo and uploading it, you need to enable the camera permission.
(i) Notification: If you use the Multi Screen function and enable notifications, you need to enable the notification permission.
(j) Phone: If you use the Multi Screen function and receive calls through the PC, you need to enable the phone permission.
The above permissions will only be enabled to realize the corresponding functions of this Service. Please rest assured that this Service will not access your permissions when you are not using the functions of this Service.

4. Sharing
Sharing refers to providing your personal information with other personal information controllers, where both parties have independent control over the personal information. In compliance with the requirements of laws and regulations, the information we collect from you may be shared in the following circumstances:
(a) Share with vivo stakeholders: To enable necessary services or conduct comprehensive audit and analysis, we may share the information collected from you with our affiliates or within vivo.
(b) Share with authorized partners: We may disclose some of your non-personal information to our authorized partners when necessary to enable this Service or relevant EasyShare services that you use. Such information will not be associated with your device identifier nor used to identify you.

5. Disclosure
Generally, personal information should not be disclosed to the public. However, we may disclose some of your personal information without your prior consent as stipulated by laws and regulations or as required by judicial and government agencies to perform the corresponding compulsory obligation. In addition, we will strictly protect the security of your personal information and will not disclose it to any unrelated third party.

6. Processing of minors' data
We pay special attention to protecting the privacy of minors and advocate parents/guardians to actively pay attention to the activities and hobbies of minors. (The age of minors is determined according to the laws of your country and the cultural practices of each country and region.) We do not target minors as users, and will not deliberately collect the data of minors. If you (the parent/guardian) find that the personal data of a minor of yours has been collected without your prior consent, please contact us for us to delete it, and make sure that the minor unsubscribes from or stops using relevant services.

7. Cross-border transmission
The personal information collected and generated within the People's Republic of China by this Service will be stored in the People's Republic of China and does not involve cross-border transmission. If cross-border data processing is required for this Service, we will strictly follow the requirements of laws, administrative regulations, and relevant authorities, and inform you of the detailed purposes, transmission location, and technical protection measures in advance to re-obtain your explicit consent.

8. Information security and protection
We will protect your personal information with reasonable security measures and programs, including but not limited to security checks, and encryption tools and software. Only network administrators and relevant personnel with a need to know the data have internal access to the collected data. If we stop operating this Service or if you stop using this Service, we will no longer collect or use any of your information, and we will anonymize or delete your information we store.

9. Information management
(1) You can call our customer service or visit vivo.com to contact us via our online service agents to submit a request to query, change, or delete your personal information. In order to better protect the security of your personal information, we may verify your identity before accepting your request to ensure that the request is made by the subject of the personal information or their authorized representative. Please make sure that your request is specific and actionable. We will try our best to carry out accepted requests within 15 business days.
(2) You may change the scope of your personal information you authorize us to continue to collect or withdraw your authorization by disabling the relevant functions on your device or contacting us. Please understand that the performance of some service functions requires certain basic personal information. After you withdraw your consent or authorization, we will no longer be able to provide you with the related service, nor will we process your relevant personal information. However, the withdrawal of your consent or authorization will not affect the processing of the personal information previously conducted based on your authorization.

10. Disclaimer
This Privacy Policy has stated the standards for vivo's protection of private data. vivo shall strictly follow such standards and take all appropriate and feasible measures to protect your personal information and data security. However, please be aware and understand that vivo is unable to control all factors or how third parties collect and use your information and data, nor can any measures be completely infallible. Therefore, we cannot guarantee that your data and information will not be disclosed under any circumstances. This Privacy Policy only applies to how vivo collects, uses, and shares information, but not to services provided by third parties or how third parties collect, use, and share information. We make no warranties regarding the collection and/or use of your information and data by third parties, and assume no responsibility for information and data leakage not attributed to vivo.

11. About this Policy
vivo shall reserve the right to update or modify this Policy from time to time. Once the terms of this Privacy Policy are changed, vivo shall display the updated version on relevant pages. If changes to the terms have a significant impact on your interests, we will notify you in a prominent manner or re-obtain your authorization. Your use and continued use of this Service means that you agree to this Policy and its updates. If you do not agree to this Policy, do not use the Service or please disable the Service on your device. You can find the latest version of this Policy in your device settings.

12. Contact us
If you have any questions, comments, or suggestions, please call our customer service hotline at 400-678-9688, or visit https://www.vivo.com to contact us via our online service agents.
If you are not satisfied with our reply or handling, you can turn to external approaches by submitting a request to the Dongguan No. 2 People's Court (Tel: 0769-89889888) for judicial jurisdiction, or by seeking help from the industry regulatory association or government regulatory bodies.

Copyright ©2016-present vivo Mobile Communication Co., Ltd. All Rights Reserved.
Registered address: No. 168, Jinghai East Road, Chang'an Town, Dongguan City, Guangdong Province, People's Republic of China
Last updated: November 9, 2020