Biometric Information Policy
Last updated: 19 September 2019
Bank of China Limited’s subsidiary and branch in New Zealand may permit you to use biometric information to
access and use their mobile banking services. This policy sets out the terms on which we permit such access
and use. Biometric information allows identification through identification of unique human features, such
as fingerprints, facial scans and iris scans.
This biometric information policy applies to mobile banking services you acquire from us, and any other
products and services where we have permitted login through biometric information, in relation to our New
Zealand operations. By requesting or performing a login using biometric information in relation to any
service or product, you agree to this biometric information policy.
Use of biometric information
Biometric information may be used on eligible devices to login to and access certain of our mobile banking
services. We may restrict or refuse to accept login by way of biometric information at any time.
Biometric login is available to the extent that your device supports the minimum required software version
and operating system to facilitate the relevant method of biometric login. We may update the minimum
requirements for this purpose at any time.
Biometric information is stored on your device and we do not collect it through any mobile banking
application or programme.
Please refer to the terms of use for your device and operating system for details of use and storage of
biometric information by the relevant provider.
You are responsible for maintaining the security of your stored biometric information.
You must take all reasonable care to ensure the safety of your device and biometric
information stored on it, including using your best endeavours to prevent loss, theft and unauthorised or
fraudulent use. For
example, you must not:
- enable or use biometric login if any other person’s biometric information is stored on
your device;
- allow any other person to use your device without your authority; and;
- leave your device unattended or logged on to Bank of China’s mobile banking services;
You must notify us immediately if you know or suspect that any other person may have, or may be able to,
access or be capable of accessing your device if biometric login is enabled on that device.
This biometric information policy is governed by New Zealand law.