TERMS AND CONDITIONS FOR MOBILE BANKING SERVICE
IMPORTANT
Please read these Terms and Conditions carefully before applying to open the Mobile Banking Service. Your use of the Mobile Banking Service shall constitute your acceptance of these Terms and Conditions. Words and phrases used in these Terms and Conditions are defined in Condition 1 or in the Bank of China (UK) Limited General Terms and Conditions (Personal Accounts) (the 'General Terms').
These Terms and Conditions apply in addition to our General Terms and form part of our Agreement with you for the Accounts referred to in the General Terms. If there is any inconsistency between anything in the General Terms and any of these Terms and Conditions, these Terms and Conditions will apply.
Please note that after initial registration, Bank of China (UK) Limited will never contact you, or ask anyone to do so on its behalf and ask for your security codes. If you receive any such request from anyone (even if they are using Bank of China (UK) Limited's name and logo and appear to be genuine) then it is likely to be fraudulent and you must not supply your security codes to them. Any such requests should be reported to Bank of China (UK) Limited immediately.
1. DEFINITIONS
1.1 The following words have these meanings in these Terms and Conditions:
BOC (UK) Limited refers to Bank of China (UK) Limited, registered in England Number 6193060, Registered Office: 1 Lothbury, London, EC2R 7DB and also to our successors and anyone to whom we transfer our rights and obligations in, respect of an Account.
E-token is the security device that produces a unique pass-code, also known as a one-time or dynamic password, each time it is used.
Mobile Banking Service ("the Service") means the service, and such other services from time to time, provided by BOC (UK) Limited to you under these Terms and Conditions by which you may access information, apply for other services and give us instructions (including payment instructions) through your mobile telephone with internet access.
WAP Website means Bank of China Limited's website, currently having domain address http://mbs.boc.cn (as may be amended, updated or replaced from time to time) for accessing the Mobile Banking Service.
You, Your and Yours are references to the Account holders requesting the Mobile Banking Service.
2. USE OF THE MOBILE BANKING SERVICE
2.1 These Terms and Conditions only set out terms of use of the Service. They do not affect terms and conditions relating to any other services you may use in connection with an Account.
2.2 To use the Mobile Banking Service, you must directly log on to the WAP Website, which is a website of Bank of China Limited, who hosts the Mobile Banking Service on behalf of BOC (UK) Limited. The WAP Website is currently located in Mainland China. You should not log on through e-mail or other links. The information displayed on the WAP Website may not be applicable to customers of BOC (UK) Limited. If you have any questions about the Mobile Banking Service or needs clarification of anything displayed, please call BOC (UK) Limited's Internet Banking customers service hotline on 0800 389 5566 or 020 7282 8926 (lines are open from 9:00am to 5:00pm every business day). Your browser must be compatible with the Service. The Service is compatible with the latest versions of all major browsers.
2.3 To access the Mobile Banking Service, you must successfully:
2.4 When using the Mobile Banking Service, you must:
3. SECURITY CODES
3.1 The secure username:
3.2 The secure password:
3.3 On any day, once your username is entered, if the wrong password is entered 5 times consecutively, your username will be temporarily blocked and you will not be allowed to attempt a further login until the next day. If the wrong password is entered 15 times consecutively, your username will be permanently blocked and you will not be allowed to attempt a further login until you notify BOC (UK) Limited to reactivate your username by providing proof of your identity.
3.4 The one-time password:
3.5 Unless otherwise notified by BOC (UK) Limited, the E-token to be used by you for accessing the Mobile Banking Service shall be the same e-token you use for accessing BOC (UK) Limited's Personal Internet Banking Service.
3.6 On any day, if the invalid one-time password is entered 10 times consecutively, the E-token will be automatically locked and you will not be allowed to attempt a further login until you notify BOC (UK) Limited to unlock your E-token by providing proof of your identity.
4. YOUR SECURITY OBLIGATIONS
4.1 It is important that you comply with your obligations to keep your security details and access to Personal Internet Banking safe. As explained in condition 17 of the General Terms, you may in certain circumstances be liable for any losses arising where you fail to do this.
4.2 You are responsible for ensuring that you have:
4.3 You must select a username and password that:
4.4 You must:
4.5 You must take all reasonable steps to ensure that your username and password are:
4.6 If you are aware of any breach of your username, password, or E-token, you must notify BOC (UK) Limited immediately by calling the customers service hotline on 0800 389 5566 or 020 7282 8926 (lines are open from 9:00am to 5:00pm every business day) and complying with all instructions from BOC (UK) Limited.
5. SYSTEM FAILURE AND LINKED SITES
5.1 You may experience interruptions and difficulties accessing the WAP Website and its content from time to time. BOC (UK) Limited does not represent or guarantee that the WAP Website and the content will be free from errors, viruses or interruptions. It may be affected by outages, faults or delays. These may be caused by technical difficulties, your or a third party’s software, equipment or systems, traffic, infrastructure failures or actions taken by any third parties. Subject to the conditions set out in the General Terms, BOC (UK) Limited may also alter, interrupt or suspend or deny your access to all or part of the WAP Website or content at any time for any reason BOC (UK) Limited think fit, without any prior notice.
5.2 If the WAP Website or any internet system experiences any breakdown or interruption, corruption of data or any other form of system failure so that you cannot use the Mobile Banking Service effectively then, on request from you, BOC (UK) Limited will do all things reasonably practicable to reinstate the Mobile Banking Service as soon as possible.
5.3 The WAP Website may contain links or references to other websites. BOC (UK) Limited is not responsible for the availability or content of any linked website and any link or reference is for your convenience and is not an endorsement by BOC (UK) Limited of the other website, its contents or its owner or sponsor.
6. LIABILITY OF BOC (UK) LIMITED
6.1 BOC (UK) Limited gives no warranties or guarantees in relation to the rights to access and use the WAP Website or the Mobile Banking Service. All terms implied by law, except those that cannot be lawfully excluded, are excluded to the full extent permitted by law.
6.2 Except to the extent set out in the General Terms, BOC (UK) Limited will not be liable to you in contract or in tort (including negligence) for, or in respect of, any direct, indirect or consequential loss, damage, liabilities, claims or expenses you suffer arising from or in connection with:
7. TERMINATION
7.1 BOC (UK) Limited may terminate these Terms and Conditions and end your use of the Mobile Banking Service immediately by notice in writing to you if you have broken these Terms and Conditions in a serious way, or you have repeatedly broken these Terms and Conditions, or any other "exceptional circumstances" set out in condition 22.6 of the General Terms apply in relation to you and/or your use of the Service.
7.2 BOC (UK) Limited may also terminate these Terms and Conditions and withdraw the Service at any time by two months' notice in writing to you.
7.3 You may terminate these Terms and Conditions by closing the Mobile Banking Service through BOC (UK) Limited's Personal Internet Banking or at the branch counter. BOC (UK) Limited will cancel your access to the Mobile Banking Service as soon as reasonably practicable within five (5) Business Days.
8. RECORDS
Using the Mobile Banking Service you will be able to access records of transactions on your Account for a period of 12 months from the date of the transaction.
“Agree and Accept” button below:
1. I/we confirm that I/we agree to be bound by the above Terms and Conditions for Mobile Banking Service. I/we acknowledge the Mobile Banking Service is hosted by Bank of China Limited on behalf of Bank of China (UK) Limited and I/we shall directly log on to the Bank of China Limited site to access the service.
2. I/we consent to my/our personal data being transferred outside the European Economic Area in connection with my/our use of the Mobile Banking Service.